New Zealand

The Grand Hotel, 2nd Floor,

339 Church Street

P.O. Box 2026,

Palmerston North,

4410,

New Zealand.

Phone: +64 (0)6 353 5544

Email: Info@FirecrestSystems.co.nz

United Kingdom

25 Roman Reach,

Caerleon,

Newport,

NP18 3SN,

United Kingdom.

Phone: +44 (0)844 3510765

Email: Info@FirecrestSystems.co.uk
Skip Navigation LinksHome > What We Do > I.T. Solutions > Remote Support

Remote Support

It has never been easier to sort out your computer problems!

Firecrest Remote Software allows us to log in to your computer (with your permission), and fix any problems from the comfort of your office, home or hotel room.

Why should I use this?

The benefits are simple, its Quicker, Cheaper and Safer. Because we can look at your computer straight away, there is no need for us to drive out and see you. This allows us to resolve most problems in a few minutes, saving us all travel time. This allows you to get back to work in the quickest time possible.

What do I need?

You don't need much to get going. All you need is a Windows computer and an internet connection. Unfortunately if you cannot connect to the internet then this remote service will not work, but don't worry we can still help just give us a call.

How do I use it?

It simple to use and easy to set up. 

  1. if you have not already download the FirecrestTVQS.exe tool and save it your desktop.
    Click here to download.
  2. Call Firecrest Systems on 06 3535544, then we shall do the rest!