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Customer Stories

This is a small selection of the stories we have from our cutomers. We at Firecrest Systems work hard to make each story a successful one, and one that can continue on into the future.

See how we work with our client companies and people to fulfill their briefs and needs, to build stronger relationships with their customers and change the way they do business.

Projects With Firecrest Systems

Access Internet Radio

Access Internet Radio is a collaboration between New Zealand’s Community Access Broadcasters that makes their richly-diverse media content available to the world.

Key Development Areas
  • Branding: development of a logo and branding guidelines for all partner stations to use
  • Website: development of a website for the streaming and downloading of all partner stations content
  • Software: development of a web based platform for all partner stations to use to manage, share and co-ordinate their radio content (audio files etc.) which can then be plugged in to each stations separate websites

VideoHUB

VideoHUB is a website for the online live streaming of speedway and other sporting events, and also the purchase of On Demand and DVD content.

Key Development Areas
  • Website: the development of a website to cater to the streaming of sporting events with members areas for ongoing purchases and 'libraries' of previously brought content to reveiw
  • Helpdesk: continuing support with the running of a helpdesk and online chat forum on the nights of live events to ensure our customers customers get value from the products they purchase

What our customers say

Access Manawatu has been a client of Firecrest Systems for over 5 years, starting with the development of a new website. We were impressed with the care and attention Firecrest took to understand our business, our requirements and what we wanted to convey to our online visitors. We also highly value the ongoing support provided throughout the sites life. Updates and new ideas are embraced and worked through to allow Access Manawatu to continue to offer a vibrant and engaging online experience, seamlessly linking in with our Social Media and On Demand content.
It was with this positive experience in mind that we took up the Firecrest Managed Devices Service in 2015. Again, they were attentive to our somewhat unique requirements and understood the implications of our various software choices. As such we are pleased to have robust systems in place, and redundancy options that – as a charity – we never thought would be possible.
In summary, Firecrest Systems offer a small, yet highly talented and friendly team to support us in all things IT. We cannot recommend theom highly enough. Fraser Greig, Station Manager, Access Manawatu 999AM www.accessmanawatu.co.nz

Firecrest are a great team to work with. They designed and maintain our website. They also manage our hardware which gives us peace of mind, as if anything was to go wrong as their team is able to resolve any issues efficiently. We would recommend Firecrest for any of your IT needs. They are a reliable and professional company. Anna McKay, Openbook Solutions Limited www.openbooksolutions.co.nz

We are truely grateful for Firecrest's honesty and integrity, they always do what they say, thank you. Every $$$ spent with Firecrest becomes so valuable when our business takes action!!!! Firecrest are fab team players and we are grateful they are on our side - Patricia Farrow www.patriciafarrow.co.nz

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